Contact AOC Support

At AOC we can help you with e-NOTUM.

If you have questions about the procedure you are doing, contact the agency with which you are managing it.

Here are the contacts for some of the main administrations:

• Municipalities, County Councils and Provincial Councils: contact them through their electronic offices.
• Generalitat: contact through 012 or the Gencat page.
• Universities: contact them through their electronic offices.
• General State Administration: contact through 060 or the AGE page.

If your query is about other AOC tools (electronic notifications, invoices, representations, etc.) visit the AOC Support Portal, and select the tool you need support with.

If your question is not about an AOC tool or service, we will not be able to offer you support.

If you have any questions or issues while accessing a notification, check the following articles:

• How to access the notification I received?
• Citizenship: Information and access mechanisms for notifications
• Common errors when accessing a notification
• Notifications for legal entities: information and access mechanisms

When a notification is issued, the notice is sent to the email or phone number you provided to the administration sending the notification. If you want to update these contact details, you need to contact the agency that issued the notification.