IMPORTANT: For any queries about the content or to find out how to respond to the notification you have received, contact the organization that sent it directly.
From AOC Support we can only help you with the notification access process.
Electronic notifications can have the following statuses:
- On time: the notification is available and pending to be opened and its content accessed.
- Open : the notification has been voluntarily opened by the recipient within the established period to do so and is therefore recorded as having been made.
- Expired : the notification is recorded as having been made, because although it has not been opened by the recipient within the period established to do so, it has already ended.
- Rejected : the notification has not been opened, but has been voluntarily rejected by the recipient, and therefore, it is recorded as having been made. (This express or tacit rejection is only possible in notifications also sent by post, where you can indicate to the postman or courier that you do not wish to receive the notification).
Therefore, notifications, once available and depending on the deadline for access, can be listed as pending (on time), or as completed (open, expired or rejected).
How are these states translated at a legal level?
On the citizenship portal, the states have been translated into plain language, easier and more understandable for users, and although the evidence includes the states described below:
- Deposited >> corresponds to “ On time ”
- Practiced >> corresponds to “ Open ”
- Rejected (without having accessed) >> corresponds to “ Expired ”
- Rejected (expressly or tacitly) >> corresponds to “ Rejected ”