IMPORTANT: For any queries about the content or to find out how to respond to the notification you have received, contact the organization that sent it directly.
From AOC Support we can only help you with the notification access process.
The citizenship portal allows access to notifications that appear in the name of the person or people you represent, proving representation in two ways:
- with representative certificate
- with the registration of the representation in the Electronic Registry of Powers of Attorney (Representa)
Access the portal and press the “Access with digital identity” button.
Access to VÀLid opens, where you can choose to access between different digital identifiers
In this case, access is provided with a representative certificate.
Once you have accessed e-NOTUM, the tool asks you if you want to access your personal notification mailbox or the notification mailbox of the company you represent.
If you choose to access your personal notification inbox, you see your personal notifications.
If you choose to access the notification inbox of the company you represent, you see notifications directed to that company.
In this case, if you click on any notification within the deadline, you will access a preview of it, where you will see the most important data, as well as the legal information about its access and the consequences that arise from it.
If you want to access the notification, press the “Open notification” button and the content of it will be previewed in the left side margin. It will be listed as open and therefore completed, remaining in the final state. You can download the document to your device by pressing “Download notification”.
If you want to download a receipt, you can do so by clicking on “Download receipt”, where you will see that it is listed as opened by you, as a representative of the company.
If you access the mailbox again, you will see that the notification already appears as open and completed.
Access the portal and press the “Access with digital identity” button.
Access to VÀLid opens, where you can choose to access between different digital identifiers
Once you have accessed with the chosen mechanism, e-NOTUM asks Representa if you are a representative of someone (either a person or a company or association) and asks you if you want to access your notification mailbox or someone else's notification mailbox.
In the case of the image, we choose to access the notification mailbox of a representative of ours.
As you can see in the following image, in the right side margin you can see that we are accessing as a representative of someone else (name) and if we click, we can change mailboxes between ours and those of our representatives.
If you click on the notification, you access a preview of it, where you can see the most important data, as well as the legal information about its access and the consequences that arise from it.
If you want to access the notification, press the “Open notification” button and the content of it will be previewed in the left side margin. It will be listed as open and therefore completed, remaining in the final state. You can download the document to your device by pressing “Download notification”.
If you want to download a receipt, you can do so by clicking on “Download receipt”, where you will see that it is listed as opened by you, as the representative of the other person.
If you access the mailbox again, you will see that the notification already appears as open and completed.