Notifications for legal entities: information and access mechanisms – e-NOTUM Ciutadania

In this article we will talk about "Legal person" referring to companies, associations, foundations and private companies.

Here you will find details about the particularities of notifications sent to legal entities. To see the access process, go to How do I access the notification I received?

Notifications intended for legal entities can be sent only to the legal entity or can also include a contact person.

Here you can see how to identify your case:

SMS text sent to legal entity and contact person

The access mechanism will vary depending on:

whether it was sent only to the company or also to a contact person
the level of security that the administration has deemed necessary to apply to the specific notification (for example, to contain confidential information, for data protection...).
- For low level it will be possible to access with a single-use code (the contact person will also be able to access with idCAT Mòbil)
- For substantial level the minimum access will be with a digital certificate in software
- For high level access can only be with a digital certificate on card (Qualified)

That's why you may receive some notifications that you can access with a one-time code and others that you can only access with a digital certificate.

Below we explain the access mechanisms depending on whether the notification has been sent only to a legal entity (only to the NIF of the legal entity) or to a legal entity with a contact person (NIF of the legal entity + NIF of the natural person):

CASE 1. Notification intended exclusively for a legal person

The notification is only intended for the NIF of the legal entity and, therefore, can only be accessed by identifying yourself as such.

Identification as a legal entity can be done through:

Digital certificate of qualified representative (on card)*: ALL notifications where the recipient is the legal person will be able to be accessed regardless of the access mechanism defined by the administration issuing the notification.
Representative certificate (In software)* : All notifications where the recipient is the legal person will be able to be accessed as long as the mechanism defined to access them is not "Qualified digital certificate").
Single-use code for the e-NOTUM** service: It can be accessed with a single-use code as long as the specific notification allows access with this mechanism (It says so in the email received). It only allows access to a specific notification from the link in the email or SMS received, as long as the specific notification has been sent to be accessible through this access mechanism.

* The representative certificate also allows access to notifications from the individual associated with the certificate. More information: Why do I also see my personal notifications with a representative certificate?

** The e-NOTUM single-use code system is a system specific to the service. It should not be confused with the idCAT Mòbil, a mobile identification system for citizens , also valid for accessing notifications addressed to individuals.

The notification email indicates whether the notification is accessible with a digital certificate, a qualified digital certificate or also with a one-time code. If you have not received the email, if when accessing via the SMS link, the button to request the one-time code appears, it is also accessible with this mechanism.

CASE 2. Notification sent to a legal entity and a contact person

If your notification has been sent to a legal entity and a contact person, you can also access with a representative certificate, as explained in CASE 1 .

If you are the contact person for a notification sent to a company, you will be able to identify yourself as an individual to access it.

Below we explain the ways to access in this case:

Single-use code for the e-NOTUM service :
You will be able to access with a one-time code, if the email tells you so or, if you have not received an email, if you access via SMS and see the button to access with a one-time code. In "Identifying document" you will have to indicate your DNI.
It only allows access to a specific notification from the link in the email or SMS received, provided that the specific notification has been sent to be accessible through this access mechanism.
idCAT Mobile :
You will be able to access using this mechanism if the notification sent to you as a contact person is accessible with idCAT Mòbil (indicated by the email received).
Personal digital certificate in software : For example, an idCAT Certificate.
You will be able to access with a personal digital certificate (linked to your DNI) if the notification sent to you as a contact person is accessible with a Digital Certificate. The email received indicates whether it is accessible with a digital certificate (Do not confuse it with a qualified digital certificate, which is explained below).
Qualified digital certificate : Personal certificate on card (e.g. Electronic DNI).

If the email you received as a contact person indicates "Access mechanism: Qualified digital certificate" it means that it can only be accessed with a digital certificate on a card. This is the highest level of a certificate and means that the administration has considered that this specific notification should be opened with a very high level of security (For example, because it contains confidential information, for data protection...).
To access as the contact person of a notification sent to a legal entity where the access mechanism is "Qualified digital certificate", you will only be able to access with a personal digital certificate on a card. Remember that, as it has also been sent to the NIF of the legal entity, you can also access with a representative certificate (On a card, in this case).

If you need to modify the data that an administration has about your company or legal entity, you must contact the specific administration.