From AOC Support we can only help you with access to the notification.

For information on how to respond to the notification you received or if you have any doubts about its content , contact the organization that sent it to you. We provide you with the addresses of the electronic offices of some administrations in case you do not have the contact:

A notice will be sent to the email address or mobile number provided to the notifying body. By default, e-NOTUM will send you a reminder halfway through the deadline, except in cases where the notification issuer has defined a custom deadline for sending.

The email is sent from the notification notice address of the issuing body, in the format

mail notice notification.png

Notification alert SMS are sent from phone +34 600124712, identified as AOC.

SMS warning notification.png

In any case, it is possible to create notifications without notice, given that it is not mandatory to inform us of the e-mail and telephone fields in the following cases:

  • Natural persons, if the notification is additionally sent on paper or if due to its nature it must be related to public administrations exclusively in electronic mode (more information: e-NOTUM allows notifications to be sent to certain natural persons without contact details ), allows the creation of the notification without warning.
  • Legal persons, as subjects obliged to relate electronically with public administrations, notice by e-mail or mobile phone is always optional.

It might interest you

How can I change the contact phone or email address?